Hacienda Paradise Hotel Playa del Carmen, Playa del Carmen
47US$
Book here and pay
10% less
than on Booking.com!
Key details
About the Hotel
Ave 10 Entre Calle 20 Y 22 Norte, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
View all
Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Quadruple Room
Max:
2 persons
325 sq. feet
Bed options:
2 Double beds
Garden view
Shower
Bathtub
room details
Check Prices
Double Room
Max:
2 persons
325 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Bathtub
room details
Check Prices
Quadruple Room
Max:
2 persons
380 sq. feet
Bed options:
2 Double beds
Garden view
Shower
Bathtub
room details
Check Prices
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Baggage storage
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Services
- Paid airport shuttle
- Pet amenities available
- Housekeeping
- Car rental
- Tours/Ticket assistance
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness center
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Patio
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
Show more
Location
Ave 10 Entre Calle 20 Y 22 Norte, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave 10 Entre Calle 20 Y 22 Norte, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
2200 ft
Av. Benito Juárez
Los Fundadores Park
4300 ft
Museums
Museo Frida Kahlo Playa Del Carmen
2500 ft
Beach
Kool Beach Club
2300 ft
Beach
Mamita's Beach Club
3000 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
2300 ft
Gallery
Tierra Huichol
2500 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
2800 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
2700 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3100 ft
5ta Avenida
Galeria de Arte 5ta Avenida
3100 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
3600 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
4100 ft
Night club
Mandala Playa del Carmen
2100 ft
Nearby
Mall
Quinta Alegria Shopping Mall
800 ft
Museums
3D Museum of Wonders
800 ft
Church
Nuestra Senora del Carmen Catholic Church
800 ft
Night club
Coco Bongo
1600 ft
Beach
Playacar
300 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
700 ft
Gallery
Riviera Art Gallery
800 ft
Gallery
La Galeria de Playa Art Gallery
1100 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1000 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1100 ft
Aquarium
Aquarium Beach
1500 ft
Shopping Area
Plaza Las Americas
300 ft
Casinos
Grand Riviera Casino
1500 ft
Store
MEGA Soriana
1700 ft
Shopping Area
Plaza Calle Corazon
1700 ft
Store
ME Dive Center
1900 ft
Restaurants
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
Bella Italia Pizzeria
200 ft
Avenida 10 y calle 20 Colonia Quintas Del Carmen
EZ Sports Bar
300 ft
5th Avenue btwn 12th and 14th Streets
Cantina Mamitas
300 ft
Calle 28
Starbucks Playacar
300 ft
Paseo Xaman-Ha Lt 19 Plaza Playacar
McCarthys Irish Pub
400 ft
Avenida 1
Los Aguachiles Calle 34
900 ft
Avenue 25 Calle 34
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
7.4
Location
9.4
Service
8.2
Dining
6.0
Juan
United States of America,
March
2025
6.0/10
During my stay, I enjoyed the great location near the beach and 5th Avenue, which made it convenient for dining and activities. However, the room had several issues like humidity and an outdated bathroom. Additionally, the staff friendliness varied, and I experienced delays during check-out, which marred my overall impression.
Rooms
5.0
My room was spacious but came with a damp smell and old furnishings. Some amenities, like the A/C, took a while to cool the room adequately.
Service
5.0
While some staff members were friendly and helpful, I encountered a lack of attention at the front desk during check-in and check-out, which was frustrating.
Location
8.0
The location was fantastic, being just a street away from the main strip, allowing me to enjoy the nightlife without the disturbance of noise.
Dining
5.0
Breakfast was offered but could be improved in variety and portion sizes. The extra charge for milk and other items felt unnecessary.
Facilities
6.0
The hotel had a pool and was clean overall, but several amenities, like a bar and restaurant near the pool, were not operational.
Mary
United States of America,
March
2025
6.0/10
The Hacienda Paradise Hotel delivered a pleasant stay overall, showcasing a terrific location just a block from 5th Avenue. The room was spacious and clean, but certain areas of the hotel could use some refurbishment. The breakfast was disappointing due to limited options and the extra charge for milk in coffee felt unnecessary.
Rooms
8.0
The room was comfortable and clean, with a huge bed. yet the bathroom showed signs of wear and lacked some attention.
Service
7.0
While the staff were friendly and helpful, there were communication issues regarding transportation which left me frustrated.
Location
10.0
Absolutely ideal location, just a minute's walk to 5th Avenue. making it perfect for accessing beaches and dining.
Dining
5.0
Breakfast offerings were limited and quite bland. and it was disappointing that I had to pay extra for milk.
Facilities
8.0
The hotel grounds were well-kept with a small pool. but the overall feel did need some updating.
Michael
United States of America,
March
2025
6.0/10
I had a pleasant stay at Hacienda Paradise Hotel overall. The location is fantastic, just a short walk from the beach and 5th Avenue. The staff were incredibly friendly and helpful, and the atmosphere was generally peaceful, although there was a noisy event on Friday night that lasted until 3am. The breakfast options were a bit lacking but manageable.
Rooms
8.0
The rooms were large and comfortable, with beautiful views of the garden. I particularly loved the impressive towel art. However, some issues like plumbing did arise during the stay.
Service
10.0
The service was excellent. The staff went above and beyond to ensure my stay was enjoyable. They provided helpful information and even surprised me with extra assistance at checkout.
Location
9.0
The location was ideal. It's conveniently situated close to the beach and plenty of restaurants, yet still peaceful at night. I appreciated being just a street away from the main drag.
Dining
5.0
Breakfast was included but wasn’t the best. I found the options limited, and extras like eggs came with an additional charge. Many mornings I chose to eat elsewhere for better choices.
Facilities
7.0
The hotel has a nice pool area and offered basic amenities like WiFi, although it was a bit hit and miss. Overall, the facilities were adequate for a relaxing stay.
Herman
United States of America,
March
2025
6.2/10
My stay at Hacienda Paradise Hotel was fantastic, with spacious rooms and a wonderful location just off 5th Avenue. The staff's friendliness and attentiveness elevated my experience. Although some minor noise could be heard from nearby establishments, it didn't significantly impact my enjoyment. The breakfast selection was delicious, featuring an array of Mexican pastries and fresh fruits.
Rooms
10.0
I was impressed by the size and cleanliness of the room, which had a lovely terrace overlooking the pool area. The high ceilings made it feel even more spacious.
Service
10.0
The staff was really good—very friendly and helpful. Special thanks to Gonzalo and Rosi, who went above and beyond to assist me during my stay. They really made me feel cared for.
Location
10.0
The hotel's location is perfect; it's just a block away from 5th Avenue, allowing easy access to restaurants and nightlife while still being in a quieter area away from the noise.
Dining
10.0
The breakfast was impressive, offering a variety of options including delicious Mexican pastries, fresh fruit, and hot items. It was definitely a highlight of my mornings.
Facilities
9.0
The hotel has a nice courtyard with a pool, providing a great place to relax. However, the nighttime noise from the neighboring hotel could be a bit distracting while at the pool.
William
United States of America,
November
2024
6.8/10
I had a decent stay at Hacienda Paradise Hotel. The location is great, just a block off 5th Avenue, allowing easy access to restaurants and shopping. The staff was friendly and helpful, making me feel welcomed. However, I faced some issues, particularly with the noise and some maintenance problems in my room. Overall, it has potential, but improvements are definitely needed.
Rooms
6.0
My room was basic but clean; however, I encountered issues with the toilet not flushing properly. It seems like the maintenance could use some attention, as other guests reported similar concerns about their rooms.
Service
9.0
The staff was super friendly and accommodating, always ready to help with questions. I really appreciated their warm hospitality throughout my stay.
Location
10.0
The hotel's location is fantastic, close to 5th Avenue and within walking distance to many attractions, including the beach.
Dining
5.0
Breakfast was included, but it was quite basic. I wasn't impressed with the options, and it took longer than expected for hot items. I ended up going to nearby places for better meals.
Facilities
7.0
The hotel has great amenities, but the overall upkeep needs work. I noticed gaps in doors and some old furniture that could use refreshing. The outside areas were nice and well-kept, though.
Access exclusive early booking discounts.
Choose your spa escape today!
