Avenida 10 Entre Calle 20 Y 22,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
-
Near the beach
Nice
6.4
6.5
/10
4.1
3.7
/5
Loved by guests
Beautiful rooms
Helpful staff
Included breakfast
Good value
"The pool is an oasis, It takes me literally 5 minutes from my check in and I'm swimming."
mcinbrass from United States
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"This is a beautiful and charming hotel."
Sonia
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"The location was perfect, staff were super friendly , the pool was amazing"
David from Canada
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Hacienda Paradise Hotel offers modern amenities and comfortable accommodations just one block from Fifth Avenue. This 4-star boutique hotel features an outdoor pool surrounded by a tropical garden and a restaurant serving a daily Continental breakfast.
Rooms & Amenities
The Hacienda Paradise Hotel features three room types: Colonial Patio, Colonial Balcony, and Master Suite. All rooms are equipped with air conditioning, free Wi-Fi, cable TV, and a rain shower, with select rooms offering garden views or a private balcony.
Dining Options
The on-site restaurant, Nuestra Casa, serves a large variety of cold and hot dishes, natural juices, and specialties from various regions of Mexico. Guests can enjoy a signature breakfast featuring fresh seasonal fruit and homemade pastries.
Leisure & Activities
Leisure amenities include an outdoor pool and proximity to Playa del Carmen Main Beach, offering sun and sand. The hotel is pet-friendly and activities such as diving and archaeological tours can be arranged through the concierge desk.
Location & Transportation
Hacienda Paradise Hotel is conveniently located near Fifth Avenue, providing easy access to shops, bars, and restaurants. Public transportation options include nearby bus stations and an airport shuttle service within walking distance.
“Being a block away from the bustling Fifth Avenue, this hacienda-style hotel places you in the heart of Playa del Carmen, near both shops and beaches; its unique architecture provides a cultural backdrop for any visit. While some rooms show their age, the property's personalized service and pet-friendly policy stand out. I think it is a good choice for travelers looking to dive into the local scene.”
Sophia TurnerEditorial Director at Spahotels
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Quadruple Room Balcony
2 persons
325 sq. feet
2 Double beds
Shower
Bathtub
room details
Double Room Balcony
2 persons
325 sq. feet
1 King-size bed
Shower
Bathtub
room details
Quadruple Room Pool View
2 persons
380 sq. feet
2 Double beds
Shower
Bathtub
room details
King Room Pool View
2 persons
380 sq. feet
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Services
Paid airport shuttle
Pet amenities available
Housekeeping
Car hire
Tours/Ticket assistance
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Room features
Air conditioning
Mini-bar
Patio
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
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Location
Avenida 10 Entre Calle 20 Y 22,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Avenida 10 Entre Calle 20 Y 22,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
2200 ft
Landmark
Los Fundadores Park
4300 ft
Museum
Museo Frida Kahlo Playa Del Carmen
2500 ft
Beach
Kool Beach Club
2300 ft
Beach
Mamita's Beach Club
3000 ft
Landmark
Gaston Charo Art Gallery Playa del Carmen
2300 ft
Gallery
Tierra Huichol
2500 ft
Landmark
Sun Jaguar
2800 ft
Landmark
La 5ta Hacienda
2700 ft
Landmark
Galeria Lamanai
3100 ft
Landmark
Galeria de Arte 5ta Avenida
3100 ft
Landmark
La Sirena's Fine Mexican Handcrafts
3600 ft
Landmark
Corazon de Mexico
4100 ft
Night club
Mandala Playa del Carmen
2100 ft
Nearby
Mall
Quinta Alegria Shopping Mall
800 ft
Museum
3D Museum of Wonders
800 ft
Church
Nuestra Senora del Carmen Catholic Church
800 ft
Night club
Coco Bongo
1600 ft
Beach
Playacar
300 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
700 ft
Gallery
Riviera Art Gallery
800 ft
Gallery
La Galeria de Playa Art Gallery
1100 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1000 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1100 ft
Aquarium
Aquarium Beach
1500 ft
Shopping Area
Plaza Las Americas
300 ft
Casino
Grand Riviera Casino
1500 ft
Store
MEGA Soriana
1700 ft
Shopping Area
Plaza Calle Corazon
1700 ft
Store
ME Dive Center
1900 ft
Restaurants
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
Bella Italia Pizzeria
200 ft
Avenida 10 y calle 20 Colonia Quintas Del Carmen
EZ Sports Bar
300 ft
5th Avenue btwn 12th and 14th Streets
Cantina Mamitas
300 ft
Calle 28
Starbucks Playacar
300 ft
Paseo Xaman-Ha Lt 19 Plaza Playacar
McCarthys Irish Pub
400 ft
Avenida 1
Los Aguachiles Calle 34
900 ft
Avenue 25 Calle 34
Explore Playa del Carmen
Explore Nearby Delights
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
8-minute walk
A vibrant street known for shopping, dining, and nightlife. Ideal for experiencing the local culture and entertainment.
Museo Frida Kahlo Playa Del Carmen
10-minute walk
A museum dedicated to the life and art of Frida Kahlo. Offers a unique insight into her work and heritage.
Coco Bongo
6-minute walk
A renowned nightlife venue featuring spectacular shows and performances. Popular among tourists for its vibrant atmosphere.
Los Fundadores Park
16-minute walk
A scenic park that hosts cultural events and offers beach access. Family-friendly with spaces for relaxation and fun.
Kool Beach Club
9-minute walk
A beach club offering sunbeds, pools, and beachfront dining. Perfect for relaxation or water sports activities.
3D Museum of Wonders
3-minute walk
An interactive museum featuring stunning 3D art. Ideal for families and solo travelers seeking a unique experience.
Bella Italia Pizzeria
1-minute walk
A cozy pizzeria known for authentic Italian dishes and wood-fired pizzas. Perfect for casual dining with a relaxed vibe.
Cantina Mamitas
1-minute walk
A lively spot serving Mexican favorites with a fun atmosphere. Great for groups looking to enjoy local cuisine.
Coco Bongo
6-minute walk
Offers an electrifying mix of live shows and dance parties. Suitable for those seeking a vibrant nightlife experience.
La Sirena's Fine Mexican Handcrafts
15-minute walk
An arts and crafts marketplace featuring local artisans. A great all-ages spot for unique souvenirs and local art.
Getting around
City Centre
Playa del Carmen6 min
·
1700 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)21 min
·
1.1
mi
Cancun International Airport (CUN)84 min
·
34.8
mi
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
6.4
6.4/10 based on 360 reviews
Juan
United States,
March
2025
6.0/10
During my stay, I enjoyed the great location near the beach and 5th Avenue, which made it convenient for dining and activities. However, the room had several issues like humidity and an outdated bathroom. Additionally, the staff friendliness varied, and I experienced delays during check-out, which marred my overall impression.
Rooms
5.0
My room was spacious but came with a damp smell and old furnishings. Some amenities, like the A/C, took a while to cool the room adequately.
Service
5.0
While some staff members were friendly and helpful, I encountered a lack of attention at the front desk during check-in and check-out, which was frustrating.
Location
8.0
The location was fantastic, being just a street away from the main strip, allowing me to enjoy the nightlife without the disturbance of noise.
Dining
5.0
Breakfast was offered but could be improved in variety and portion sizes. The extra charge for milk and other items felt unnecessary.
Facilities
6.0
The hotel had a pool and was clean overall, but several amenities, like a bar and restaurant near the pool, were not operational.
Mary
United States,
March
2025
6.0/10
The Hacienda Paradise Hotel delivered a pleasant stay overall, showcasing a terrific location just a block from 5th Avenue. The room was spacious and clean, but certain areas of the hotel could use some refurbishment. The breakfast was disappointing due to limited options and the extra charge for milk in coffee felt unnecessary.
Rooms
8.0
The room was comfortable and clean, with a huge bed. yet the bathroom showed signs of wear and lacked some attention.
Service
7.0
While the staff were friendly and helpful, there were communication issues regarding transportation which left me frustrated.
Location
10.0
Absolutely ideal location, just a minute's walk to 5th Avenue. making it perfect for accessing beaches and dining.
Dining
5.0
Breakfast offerings were limited and quite bland. and it was disappointing that I had to pay extra for milk.
Facilities
8.0
The hotel grounds were well-kept with a small pool. but the overall feel did need some updating.
Michael
United States,
March
2025
6.0/10
I had a pleasant stay at Hacienda Paradise Hotel overall. The location is fantastic, just a short walk from the beach and 5th Avenue. The staff were incredibly friendly and helpful, and the atmosphere was generally peaceful, although there was a noisy event on Friday night that lasted until 3am. The breakfast options were a bit lacking but manageable.
Rooms
8.0
The rooms were large and comfortable, with beautiful views of the garden. I particularly loved the impressive towel art. However, some issues like plumbing did arise during the stay.
Service
10.0
The service was excellent. The staff went above and beyond to ensure my stay was enjoyable. They provided helpful information and even surprised me with extra assistance at checkout.
Location
9.0
The location was ideal. It's conveniently situated close to the beach and plenty of restaurants, yet still peaceful at night. I appreciated being just a street away from the main drag.
Dining
5.0
Breakfast was included but wasn't the best. I found the options limited, and extras like eggs came with an additional charge. Many mornings I chose to eat elsewhere for better choices.
Facilities
7.0
The hotel has a nice pool area and offered basic amenities like WiFi, although it was a bit hit and miss. Overall, the facilities were adequate for a relaxing stay.
Herman
United States,
March
2025
6.2/10
My stay at Hacienda Paradise Hotel was fantastic, with spacious rooms and a wonderful location just off 5th Avenue. The staff's friendliness and attentiveness elevated my experience. Although some minor noise could be heard from nearby establishments, it didn't significantly impact my enjoyment. The breakfast selection was delicious, featuring an array of Mexican pastries and fresh fruits.
Rooms
10.0
I was impressed by the size and cleanliness of the room, which had a lovely terrace overlooking the pool area. The high ceilings made it feel even more spacious.
Service
10.0
The staff was really good-very friendly and helpful. Special thanks to Gonzalo and Rosi, who went above and beyond to assist me during my stay. They really made me feel cared for.
Location
10.0
The hotel's location is perfect; it's just a block away from 5th Avenue, allowing easy access to restaurants and nightlife while still being in a quieter area away from the noise.
Dining
10.0
The breakfast was impressive, offering a variety of options including delicious Mexican pastries, fresh fruit, and hot items. It was definitely a highlight of my mornings.
Facilities
9.0
The hotel has a nice courtyard with a pool, providing a great place to relax. However, the nighttime noise from the neighboring hotel could be a bit distracting while at the pool.
William
United States,
November
2024
6.8/10
I had a decent stay at Hacienda Paradise Hotel. The location is great, just a block off 5th Avenue, allowing easy access to restaurants and shopping. The staff was friendly and helpful, making me feel welcomed. However, I faced some issues, particularly with the noise and some maintenance problems in my room. Overall, it has potential, but improvements are definitely needed.
Rooms
6.0
My room was basic but clean; however, I encountered issues with the toilet not flushing properly. It seems like the maintenance could use some attention, as other guests reported similar concerns about their rooms.
Service
9.0
The staff was super friendly and accommodating, always ready to help with questions. I really appreciated their warm hospitality throughout my stay.
Location
10.0
The hotel's location is fantastic, close to 5th Avenue and within walking distance to many attractions, including the beach.
Dining
5.0
Breakfast was included, but it was quite basic. I wasn't impressed with the options, and it took longer than expected for hot items. I ended up going to nearby places for better meals.
Facilities
7.0
The hotel has great amenities, but the overall upkeep needs work. I noticed gaps in doors and some old furniture that could use refreshing. The outside areas were nice and well-kept, though.
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Hacienda Paradise provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
37
Former name
hacienda paradise hotel by hospitality wellbeing
FAQs
About Hacienda Paradise Hotel
What popular attractions are close to Hacienda Paradise Hotel?
Nearby attractions include Playa del Carmen Main Beach (0.5 km), Coco Bongo (0.5 km), and Quinta Alegria Shopping Mall (0.5 km).
What are the check-in and check-out times at Hacienda Paradise Hotel?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Hacienda Paradise Hotel?
The on-site restaurant has a variety of dining options and offers a daily Continental breakfast.
What room amenities can I expect in my stay at Hacienda Paradise Hotel?
Rooms feature air conditioning, free Wi-Fi, a flat-screen TV, and organic toiletries.
Does Hacienda Paradise Hotel have a pool?
Yes, there is an outdoor swimming pool with sun loungers and a tropical garden.
What services does Hacienda Paradise Hotel provide for guests?
The hotel offers luggage storage, concierge services, and a paid airport shuttle.
Are there restaurants near Hacienda Paradise Hotel?
Nearby dining options include La Tarraya (0.5 km), La Parrilla (0.5 km), and El Fogon (0.5 km).
Which languages are spoken by the staff at Hacienda Paradise Hotel?
The staff speaks English and Spanish.
What is the distance from Hacienda Paradise Hotel to the nearest airport?
The hotel is approximately 55 km from Cancun International Airport.